Terms and Conditions

Please read these terms and conditions carefully before using our services.

At INTRA DIGITAL PRODUCTS, we are committed to providing a seamless and reliable dispenser vending experience. By using our service, you agree to adhere to the terms and conditions outlined below.

A. Services

The UPI-Based Dispenser Vending Machine is an innovative, automated self-service platform that provides users with a quick and efficient way to access items. Users can select the amount of items they wish to dispense and complete the transaction through their UPI-enabled apps (e.g., Google Pay, PhonePe, Paytm) by scanning the QR code displayed on the machine.

B. User Conduct

When using the IOT-Based UPI Vending Machine service, users must adhere to the following guidelines:

  • Users are responsible for ensuring that the payment process is completed successfully and accurately.
  • The vending machine service is not liable for any issues arising from incorrect payments or transaction failures.
  • Users must comply with all local laws and regulations regarding the purchase and consumption of items.
  • Users must not damage, vandalize, or misuse the vending machine in any way.
  • In the event of errors or issues during the transaction, users are encouraged to contact customer support for prompt assistance.

C. Payment Process

Users will be required to scan the QR code on the dispenser vending machine, which will direct them to the payment platform to complete the transaction. Payment is typically made via a digital wallet or credit card, with the amount displayed based on the selected quantity of items.

Users must ensure they have the correct payment method available and sufficient funds. Payment is securely processed through trusted payment gateways.

If the payment is unsuccessful, the transaction will be canceled, and the user will be notified on the screen. In case of transaction failure, the user is advised to try the process again or use a different payment method.

D. Refund and Cancellations

If the item is not dispensed after a successful transaction, the user can request a refund or replacement through the customer support channel. Refunds will be processed according to the following guidelines:

  • If the vending machine malfunctions and the item is not dispensed, the user may request a full refund.
  • If the user changes their mind after completing the transaction, no refunds will be issued.
  • Refunds will be processed to the original payment method used for the transaction.

E. Liability and Limitations

INTRA DIGITAL PRODUCTS is not liable for any damages, loss, or inconvenience arising from:

  • Incorrectly dispensed.
  • Payment issues due to user error or third-party payment platform failures.
  • Damage or theft caused by improper use of the vending machine.
  • Any other issues beyond the control of INTRA DIGITAL PRODUCTS.

F. Changes to Terms & Policies

We reserve the right to change or update our terms and policies at any time. Users will be notified about changes on this page, and continued use of the dispenser vending machine service will constitute acceptance of these updates. Changes will be effective immediately upon posting.